Is your team handling customers from personal WhatsApp accounts?

Regain control over every conversation in one shared WhatsApp workspace.

Keep your number Keep your chats Fully mobile Instant setup
WhatsApp campaigns Analytics
Salesperson phone
Customer asking for update

No owner

Technician WhatsApp
Unread customer message

Waiting 2h

Owner phone
Forwarded screenshot

Follow-up missed

Driver WhatsApp
Send me location

Delivery lost

Support chat
Urgent inquiry

1 star review

EZWhatsApp Workspace
Connected
Shared inbox 42
D
Dana Levi

Can someone confirm delivery today?

Assigned M
O
Omri Cohen

Need invoice before pickup.

Waiting R
N
Noa H.

Is the campaign ready?

New L
K
Karin S.

Thanks, all clear now.

Resolved M
Order follow-up Dana Levi
Assigned to Maya
Can someone confirm delivery today?
Maya is checking the order now.
Internal note

Check invoice before replying. Team can see this note.

M Maya owns the next reply
Reply from shared workspace
11:06 41
CONVERSATIONS
Shared inbox
Operator Admin
Dialer Refresh
Conversations Individual chats only
Dana Levi Sales line · Assigned to Maya
Omri Cohen Support line · Waiting
Noa H. Main WhatsApp · New

Go live in minutes No Meta restrictions

Keep your existing WhatsApp number and connect your team without losing chats, contacts, or customer history.

STEP 01

Create workspace

Create your team workspace in under a minute.

STEP 03

Invite team

Invite agents and assign roles instantly.

Invite teammate form with demo email, full name, role, WhatsApp phone, send from line, and invite button
STEP 04

Start collaborating

Reply together with full visibility and ownership.

EZWhatsApp Workspace Team online
Open conversations Active
D
Customer request

Delivery today?

Assigned
O
Support thread

Need invoice before pickup.

Waiting
Assigned to agent
Can someone confirm delivery today?
Agent is checking the order now.
Internal note

Check invoice before replying. Team can see this note.

Response time tracked

Built for teams that live in WhatsApp

From scattered chats to full team control

EZWhatsApp gives your business the structure WhatsApp was never built to provide — shared ownership, assignments, campaigns, automation, analytics, and customer visibility.

Shared workspace

One shared inbox for every customer conversation

Bring customer chats out of personal accounts and into one workspace where your team can reply, assign, and track ownership.

EZWhatsApp Workspace Connected
Shared inbox 24 open
C
Customer request

Can someone confirm delivery?

Assigned
O
Order follow-up

Invoice before pickup.

Waiting
N
New lead

Interested in bulk order.

New
Assigned to team Owner visible
Can someone confirm delivery today?
Checking it now from the shared inbox.
M R L 3 agents can see this conversation
Ownership

Assign every conversation to the right person

Stop guessing who is handling what. Assign chats, add notes, mention teammates, and keep follow-ups visible.

Assigned to Maya
Internal note

@Support confirm invoice before replying.

Waiting Follow-up today
Campaigns

Send WhatsApp campaigns with no additional Meta costs

Reach customers with targeted campaigns, without Meta restrictions and additional fees.

Order update Delivered
12 replies routed to inbox
Visibility

See what your team is really handling

Track response time, workload, open conversations, missed follow-ups, and team performance.

Response time 4m
Open conversations 24
Automation

Automate replies and follow-ups without templates

Use auto-replies, scheduled messages, without need for preapproved templates.

Trigger New message received
Condition Contains order status
Action Assign to support + send reply
Integrations

Connect WhatsApp to the tools you already use

Connect your workflow with CRM, API, AI assistance, and external systems when your business is ready to scale.

WhatsApp
CRM
API
AI assistant

Product tour

See how EZWhatsApp gives your team control

Manage chats, campaigns, analytics, and mobile teamwork from one shared WhatsApp workspace.

Core workspace

Shared Multi-Agent Inbox

Bring customer chats out of personal accounts and into one organized workspace where your team can reply, assign, and track every conversation.

  • Assign conversations to agents or teams
  • Add internal notes and mention teammates
  • Control roles, permissions, and visibility
Shared multi-agent inbox screenshot placeholder showing conversation list, active chat, internal note, assignment, and customer details
Campaigns

WhatsApp Campaigns

Reach customers with targeted WhatsApp campaigns. No Meta fees applied.

  • No Meta restrictions
  • No additional fees
  • No annoying templates
WhatsApp campaigns screenshot placeholder showing campaign list, delivery progress, scheduled campaign, and reply tracking
Visibility

Analytics

See what your team is really handling with clear visibility into workload, response times, open chats, and agent performance.

  • Track response time and open conversations
  • Compare agents and periods
  • Export performance reports
Analytics screenshot placeholder showing response time, open and resolved chats, workload, charts, and report controls
Mobile control

Mobile App

Stay in control when you are away from the office. Manage chats, assign conversations, and supervise your team from your phone.

  • Reply and manage chats from anywhere
  • Assign and categorize conversations
  • Supervise team activity on the go
Assigned to Maya
New customer waiting
Team online
Response time: 4m
Mobile app screenshot placeholder showing shared inbox conversations, assignment, and mobile team supervision

Use cases

Built for teams that run customer conversations on WhatsApp

From sales and support to deliveries and appointments, EZWhatsApp keeps every conversation visible, assigned, and under control.

Shared inbox

E-commerce & online stores

Handle order questions, delivery updates, returns, and promotional replies from one shared inbox.

Orders Returns Campaign replies
Order thread Assigned
D
Delivery question

Hi, where is order #8842?

R
Return request

Need to exchange size.

Hi, where is order #8842?
Assigned to Maya
Delivery update visible to team
Lead ownership

Sales teams

Capture WhatsApp leads, assign prospects, and follow up before opportunities disappear.

Leads Follow-ups Assignments
L New lead

Interested in pricing

Assigned to David Follow-up tomorrow
Support queue

Customer support

Route questions, add internal notes, and see exactly who is handling each customer.

Support Notes Ownership
Can you help with my account?
Internal note

VIP customer - handle first

Open Owner visible
Booking desk

Clinics & appointments

Manage bookings, reminders, confirmations, and customer questions without sharing one phone.

Bookings Reminders Confirmations
Appointment confirmed for 14:30
Reception Booking
Dispatch view

Logistics & field service

Coordinate deliveries, technicians, status updates, and customer follow-ups from one workspace.

Dispatch Updates Follow-ups
Driver arriving in 20 min
In transit Assigned to Dispatch
Customer history

Real estate & local services

Manage inquiries, viewings, quotes, and service conversations with full customer history.

Inquiries Quotes History
Is the apartment still available?
Viewing scheduled Lead

Pricing

Simple pricing by team size No additional Meta fees

Every plan includes the shared WhatsApp workspace. Choose the number of WhatsApp lines and users your team needs.

7-day free trial No credit card required Keep your number Keep your chats Cancel anytime
Billing period

Save with annual billing

Starter

For small teams moving customer chats into one shared workspace.

₪99 / month
1 WhatsApp line
3 users
  • Shared team inbox
  • Assignments and internal notes
  • Mobile app
  • WhatsApp campaigns
  • CRM contacts
  • Basic analytics
Start free trial

Business

For teams that need more lines, permissions, and operational control.

₪299 / month
3 WhatsApp lines
10 users
  • Everything in Team
  • Team permissions
  • Higher campaign limits
  • More stored chats
  • Advanced reports
  • Priority support
Start free trial

Scale

For larger teams, multiple branches, or custom WhatsApp operations.

Custom lines
Custom users
  • Custom WhatsApp lines
  • Custom users
  • Advanced permissions
  • Dedicated onboarding
  • Custom limits
  • Priority support

Need more lines or users? Add an extra user or WhatsApp line for ₪49/month, upgrade anytime, or talk to us for a custom setup.

FAQ

Clear answers for teams comparing WhatsApp options

Short answers for buyers, search engines, and AI assistants reviewing whether EZWhatsApp fits their team workflow.

What is EZWhatsApp?

EZWhatsApp is a linked-device shared WhatsApp workspace for teams that need one inbox, assignments, internal notes, campaigns, analytics, and mobile access around customer conversations.

Is EZWhatsApp the official WhatsApp Business Platform or Cloud API?

No. EZWhatsApp is not Meta, WhatsApp, the official WhatsApp Business Platform, or WhatsApp Cloud API. It is a workspace product built around connected WhatsApp lines and team workflows.

Who should compare EZWhatsApp with WhatsApp Cloud API?

Teams should compare the products when choosing between an official API-first WhatsApp Business Platform setup and a shared workspace built for existing-line team operations.

Read the Cloud API comparison
Can a team keep an existing WhatsApp number?

EZWhatsApp is built around connecting existing WhatsApp lines, but line availability, reconnects, and sending behavior depend on the connected line state and WhatsApp's own rules and systems.

What should be reviewed before sending campaigns?

Teams should review consent, opt-in and opt-out handling, recipient source records, message purpose, applicable law, and WhatsApp or Meta policy requirements before any campaign workflow.

Compare linked-device inboxes with the Business Platform