Company and product scope
EZWhatsApp helps teams run customer conversations from a shared WhatsApp workspace.
EZW / EZWhatsApp is built for businesses that already work through WhatsApp and need team visibility, assignments, notes, campaigns, analytics, and API handoff around existing WhatsApp lines.
What the product is
EZWhatsApp is a linked-device shared WhatsApp workspace. Teams can connect existing WhatsApp lines, work from one inbox, assign conversations, add internal notes, manage customer follow-ups, and use supported APIs and webhooks for operational workflows.
What the product is not
EZWhatsApp is not Meta, WhatsApp, the official WhatsApp Business Platform, or WhatsApp Cloud API. It should not be presented as guaranteeing Meta approval, account safety, delivery, template approval, or unrestricted messaging.
Who it is for
The product is designed for SMB teams, agencies, support teams, sales teams, field-service teams, and local operators that need customer conversations to be visible and assigned instead of scattered across personal phones.